Upon arrival, firefighters determined that smoke was emanating from the basement of a three-story hotel.
"The staff managed to evacuate the guests from the premises. To identify the source of the fire, reconnaissance was conducted, and fire hoses were deployed. The measures taken localized the fire in the steam room, covering an area of 8 square meters, within 16 minutes of arrival and then completely extinguished it," the statement reads.
At the fire site, heating was organized for the guests.
It was previously reported that an office space was on fire in Karaganda.