A woman and two children found themselves trapped in an enclosed space. The incident occurred on January 10, 2025, in one of the high-rise buildings in the Nura district.
"Rescuers who arrived at the scene opened the elevator door using a lift key and assisted the individuals in getting out. They did not require medical assistance," the Ministry of Emergency Situations reported.
The agency reminded what to do if you find yourself in a stuck elevator cabin:
- stay calm and reassure others;
- contact the dispatcher;
- do not press all the buttons;
- do not attempt to pry open the elevator doors yourself;
- use all available communication channels with the outside world.
Previously, in Astana, an aggressive man was punished for "fighting" with an elevator. He attacked the sliding doors of the structure in one of the residential complexes.